Sun Nov 29, 2015 12:12 pm
Sun Nov 29, 2015 5:51 pm
I will see if someone responds, because I will call if no one responds.jonnyfiyve wrote:Dod you try calling the consumer service line?
Sun Nov 29, 2015 6:05 pm
If someone official does respond here they will point you towards the customer service website.Joescibelli wrote:I will see if someone responds, because I will call if no one responds.jonnyfiyve wrote:Dod you try calling the consumer service line?
Sun Nov 29, 2015 6:07 pm
Sun Nov 29, 2015 6:18 pm
Same thing with calling, I will do that if no one responds here. I figured this would be the easiest place to get an answer. Especially considering the information I need is pretty simple. I just need the part number, emailing and calling is more important if I didn't know how to get missing parts.AkulA1996 wrote:^ or send an email maybe with a pic of the figure showing the missing and extra parts.
Sun Nov 29, 2015 6:20 pm
I've already checked the customer service website, that was the first thing I did. I know HOW to obtain missing parts, but even on that website they didn't have the part I need documented. I will probably call/email if no one responds by tomorrow afternoon.jonnyfiyve wrote:If someone official does respond here they will point you towards the customer service website.Joescibelli wrote:I will see if someone responds, because I will call if no one responds.jonnyfiyve wrote:Dod you try calling the consumer service line?
This has been the response for every missing parts etc... post on this forum.
I suggest you call rather than wait for a response here.
Good luck.
Sun Nov 29, 2015 6:32 pm
Sun Nov 29, 2015 6:42 pm
Great timing on this comment was just about to post this... which confirms what you have mentioned above.ShockDrJ wrote:A Couple of series ago, (7 I think) I got a figure with no head. I contacted CS, and they told me with blind packs they can only send another random blind pack. Luckily the one they sent was the same fig.
Sun Nov 29, 2015 6:46 pm
Not sure there is an email for customer service. That's why I suggested his original idea of calling.AkulA1996 wrote:^ or send an email maybe with a pic of the figure showing the missing and extra parts.
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